Kans Kegs Drive Thru - Pharr

Delicious breakfast tacos! They are truly the best! Loved by many, but this popularity often leads to a traffic nightmare during the morning rush hour. They really need to find a better way to manage their large customer volume.

Great service, and the staff is very friendly. One morning, I woke up early to grab breakfast nearby and was pleasantly surprised to find a drive-thru open before 7 AM. On another occasion, I saw several cars already lined up, which piqued my curiosity. I finally decided to check it out, and now I understand the excitement—it's all about the breakfast tacos! The tortillas are delicious, there are so many options to choose from, and the portions are generous and well-prepared.

The tacos were delicious as always, but the service seems to be slipping a bit. I called in my order about ten minutes before arriving, and by the time I reached the drive-thru, it took another ten minutes for my order to be ready. Since my food wasn’t prepared, I parked and noticed that other customers were coming and going with their orders. Twice, employees came to my window asking for my order number, but since I wasn’t given one, I told them it was under my name. After waiting for another twenty minutes, I had to get out of my car to inquire about my order, which they said was next in line.

I placed an order in advance for 7, but my food didn’t arrive until 7:20. When I provided my name, they overlooked it and handed me someone else's order, then proceeded to blame me for the mistake. The staff was rude and inattentive to the orders they had. They were also argumentative when I tried to address the issue. If I could give this place zero stars, I would.

The staff is friendly, and the breakfast tacos are outstanding. I've been enjoying breakfast here for the past 10 years, and the food is consistently cooked to perfection. The customer service is exceptional; they always greet customers with a smile.