Richmond Bakery - Pittsfield

Love bread and chocolate, great selection. The person who accepts our order seemed judicious when we asked if they wore Diet Coke. I know the staff is all-round difficult, so it won't hold against them, but maybe a little extra customer service training is required.

We get pizza or baked goods here regularly sometimes multiple times in a week. There are things we really love about this place, which is why we keep going back. The menu is creative and selections of pizza and pastries are all interesting and yummy. So no complaints there! There are also a few things we think could be improved. Here is our wish list: 1 An upgraded kitchen. We watch how hard, efficient, and competent the kitchen staff is at making our food the kitchen is all visible from the front counter. And what we have noticed over time is that both the oven and the grill do not appear to produce consistent levels of cooking temp. This results in the same pizza (I've locked onto the Richard's pizza as my favorite coming out wonderfully toasty and golden one day, and woefully undercooked and mushy another day. In the many times we've had that same pizzas, they never seem come out the same...even though we can see they are baked in the oven for the same amount of time. This is also true of pastries heated on the grill: sometimes they are crispy and warm, and other times they are still cold and only lightly singed...again after being on the grill for seemingly the same amount of time. 2 A better handle on keeping breads and pastries in stock, and in the same condition. Often certain pastries and breads run out in the first hour or two after opening (we have often snagged the last ones! . We've been to the Housatonic location as well, and they have similar challenges keeping items in stock, so maybe this is a fundamental production or supplies issue...but it would be nice to know we could get the same bread loaves and muffins on an even semi regular basis. On a similar note, on different occasions the same pastry from the case is either fridge cold or room temp, and either really fresh or a bit stale, which definitely messes with our expectations and enjoyment. 3 More consistent coffee. Sometimes the coffee is really strong, tangy, and delicious...but sometimes it's a lot more watery, bland, and ho hum. It would be nice to be able to count on the same cup of jo every time we visit! That said, we're still planning to patronize Berkshire Mountain Bakery as frequently as we do now. And if we want more consistent results, we can always get the ready to bake pizzas to bring home and prepare...and heat the pastries up ourselves at home as well. Lately we've also been trying some of their prepared frozen complete meals, which have actually been pretty darn good.

We went there for breakfast on a Sunday morning. We ordered waffle and french toast. They were delicious! One of the best breakfast places around the North Berkshire area. And the prices are very reasonable.

One of our favorite places to dine. They have the best vegan pizza, fresh ingredients, excellent flavor. I asked for easy on the vegan cheese. My husband had a meatloaf sandwich with peanut sauce and a potato salad that he said a little spicy note, that was just right!

This is our favorite bakery! This time, we placed our order online and picked it up in-store. We had the option to choose everything we wanted from an extensive menu, not just what was available at that moment. Our order was ready and waiting for us in a shed near the main store, and I’ve included a photo of the shed.