Chuy's - Plano

Great food and service, only downside is the tiny menu and what was advertised as New Mexico red chile was not at all, very tex mex ketchup tasting red sauce

Great place that is always consistent with amazing customer service and delicious food.

Good value for a Tex-Mex food. Attentive waiters and atmosphere is cozy.

It's ok, not really good and not really bad. So many other Texmex restaurants that are 10x better within just a few miles.

2.5 to 3 stars depending on the visit. This is the Plano location off 75 and Parker. We've been going here for 15 whatever years they have been open. I have a love hate relationship with this place. I like the food. I love the queso. Good margaritas. Funky atmosphere. Tacos are great... Chicka Chicka Boom Boom is great. Fajitas are great. The hand made tortillas are awesome. Some other places make their own flour tortillas, but who makes hand makes corn tortillas? No one else I know about (not chains anyway). I could make a meal out of just the queso and tortillas. The downsides are... 1) This place is ALWAYS packed to the gills. Unless you go at 3pm on a Monday you are going to wait in line for a half hour+. The bar used to be open seating, you at least had a small chance of grabbing a quick table. But now you have to wait like regular tables. Want to come here for dinner? You're going to wait an hour. 2) The patio is USELESS. It's on the side that faces Central Expressway. So all you hear is trucks and traffic and smell diesel fumes. WHY didn't they put the patio on the other side? At the old Dallas Knox location we liked eating outside. Not here. 3) Service is very hit or miss. The food quality is pretty consistent, but because they are so busy all the time the wait staff always seem to be running around in a panic. Your order has a 50 50 shot of getting messed up. Drink orders will be forgotten. Refills sometimes never happen. 4) The take out food. They have a small section devoted to nothing but take out. We do this sometimes, but for some reason the food quality doesn't seem as good when we get home (only 10 mins away). It just doesn't taste the same. Hard to explain. 5) LOUD. Oh my god, you cannot have a conversation unless you are yelling at people. I know this goes hand in hand with the busy factor, but all the hard surfaces just make this place an echo chamber. On top of that they are piping in music... most of the time when the wife and I go we don't even bother to try to converse. Sometimes a place is just too successful for it's own good. This place prints money. But it's not always the most enjoyable experience. I'd say maybe if they cut out like 1 3 of the tables to reduce the number of people it might help, but then you would just have to wait even longer to get a table.