Subway - Plano

Got a wrap. Love being able to customize my meal. Liked the wrap options! So fresh and tasty!

I wish i could give no stars.First off the first time I went here they only had 1 employee working and I had to wait for him to be done with online orders before he could get to me.Then they accuse paying customers of dirtying the bathroom. The owner comes in and doesn 't first ask the customer who asked to speak with the supervisor what was going on but goes to his employee. After speaking with his employee he then accuses the customer as well and goes on to say It doesn 't matter if you spend $1,000.00 in here in a day if she has a problem with you then you cant come in here because she 's the BOSS! that 's not even the end of it. He also says She says you were being hostel why were you being hostel, she 's a nice lady haven 't had any complaints about her it doesn 't matter if you have never had a formal complaint about your employee, do you think if someone felt she was being nice they would have asked for the supervisor? No they would not. Your employee accused someone of something that was not correct nor do you have proof this person has ever done anything. Anyone being accused of things they have not done would get upset. This place is trash and needs to learn to listen to their customers. Thank they never heard of the customers always right? In this case the customer was right. I mean look at the review from 4 freaking months ago the lady was not friendly!!!!! To tell a customer if they spend any kind of money with your business it doesn 't matter in a since is ridiculous!DONT EAT HERE, they don 't appreciate your spending your money with them, may not let you use the bathroom and if they do they will accuse you of dirtying the bathroom.

Absolutely terrible experience here, as I notice on many subways over the Metroplex. One of the workers Barely speaks English and whenever I asked for questions about my order, she was probably unable to understand me so that she hung up the phone. Whenever I tried to call back, nobody would answer. I'm not sure if the district manager is terrible for these subways or if they have a terrible setting process, but you're better off to go anywhere, but subway if you want a sandwich

Very rude and would not let you customize your sandwich or leave anything off of your sandwich they made it just the way they're going to make it and that was it so them being so rude after they made it I just left they can have it just cuz I didn't want tomatoes they wouldn't take the tomatoes off or give me a side of sriracha sauce

Lazy Workers Who Don’t Know What There Doing, Lazy Worker Forgot Half Of My Order When I Ordered On DoorDash Forgot Half The Ingredients I Ordered On My Sandwich. Terrible Service , Terrible EmployeesWouldn’t Recommend This Place To AnyoneYUCK!