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Bidra med feedbackGreat food, very nice crew. I have never had a bad experience here. That 's rare now a days! Went there today 5/10/22. WOW have things changed. New cashier needs to be trained properly. I ordered a classic single then I said make it a double and put the extra patty on the side please. She needed help for that. From the grill the girl told her ' put it in the notes. ' She did. Then a regular order of fries. I also ordered a single with cheese and onion rings. I was charged for 2 doubles and an extra patty. Another employee interviened and gave me a dirty look trying to shut me up. She knew just what I wanted. So now 2 crew members knew what I ordered. Since it was already cooking on the grill I said my fault leave it like it is. Some other woman came out from the back and just looked at me. If she is the owner or his wife or the manager she should be retrained as well. The first crew member that knew what I wanted them proceeded to tell the employees ' what she should have said was '. Well please explain to me why both sandwiches were doubles at least one should have been a single since that is WHAT I ORDERED. So very sorry that I don 't know how to order at Way back Burgers but it will be no problems as I won 't be back. If you feel the need to over charge customers and then say they don 't know how to order them you don 't want my business and you will get what you want or at least your employees. Sorry they feel that way but 5 guys is just 15 min away from me and well worth the drive. That is where I will be going from now on. I have been going there since you opened and always happy . I know how hard it is to find good people as I have been in this industry for 40 years.
We stopped by this place while traveling because my hubby wanted a real hamburger for lunch. Never heard of this place, but the Google reviews and photos said it was pretty good and they did not disappoint! I got the Classic burger and OMG it was soooo good and super messy which is a sign of a good burger. Glad we decided to eat there instead of eat while on the road. LoL! We've already made plans to stop back by on the way home from our vacation just to get another burger and try out their shakes. Definitely give them a try if you're in the Plant City area!
This restaurant was definitely worth the drive from Tampa! I had heard of Wayback burgers before, but had never been to one. If I could remember all the names of the staff working that shift, I would give them a shoutout! Brodie stood out because his name was on the receipt, but all the crew members impressed me with their composure and work ethic. Despite our large order, the customer service was excellent. The small crew working at the time were great, even though they seemed short-staffed. The restaurant and bathroom were clean, the staff was friendly and helpful, and the food was delicious. The impossible burger was the best I've ever had, and the Mac cheese bites were the best I've had as well. It was my first time at this restaurant, and it was definitely a 10/10 experience. Thank you, Plant City Wayback Burgers!
The restaurant serves freshly made meals with a menu featuring burgers and salads. Customers also have access to strong Wifi and a clean parking lot. The tables are spaced out well for physical distancing. It is unclear if they offer mobile ordering options.
Taylor and her team at this restaurant are excellent. My food and milkshakes were made to order, hot, and delicious. The establishment has top-notch cleanliness and service. I would definitely like to come back again.