Subway - Pleasanton

Ordered in the app and both my sandwiches were wrong, one was missing bell peppers and bananas peppers, which fine who cares it happens, but the second sandwich was a completely different sandwich from what I ordered, I ordered roast beef and they gave me turkey and bacon!? Not even close!

When I walked in, there was a line of about 5 people and one girl working. Which is ok, I don’t mind waiting. Another girl came in at 4 and the first girl left immediately without helping her at all. She had to run back and forth to refill toppings we wanted, clean knives, etc. Serena was the girl that came in at 4 and honestly she’s the reason I didn’t rate one star. She did the best she could and stayed pleasant. All the sodas had no syrup, no lids for my drink, only like 3 or 4 options for chips. The girl that left at 4 could’ve really helped her co worker and the customers if she had just stayed 5-10 mins longer

Oder sandwiches they did not have black olives, crackers soda machine only thing they had was diet Coke dr. Pepper am not coming

We received the most wonderful customer service we’ve ever gotten at a Subway from Christian. He was knowledgeable, kind, and entertaining. We thoroughly enjoyed the experience. Great work, Christian!

Amazing customer service , all servers and management are extremely kind