Národní Dům Podbořany

A pleasant hotel. We only used it for an overnight stay, but due to the interesting places in the vicinity, it is also ideal for a longer stay. Rooms: 5 Service: 5 Location: 5

Excellent food. Without a reservation on the weekend, probably no chance to sit down, but even though the pub was packed, the service was very nice. Rooms: 5 Service: 5 Location: 5

We thank all the helpful and smiling staff for the pleasant days of our vacation. Everything was perfect. Rooms: Beautifully furnished upper floors great warmth. Food drinks: Satisfaction, there was no problem with the gluten-free diet. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Quiet

Excellent structure with very nice rooms. Sauna service, massage with reservation. The staff is very kind and helpful. Breakfast included very good. Very competitive prices. Rooms: 5 Service: 5 Location: 4 Hotels highlights: Romantic, Quiet, Kid-friendly, Great value

Hello, after we arrived and sat down at the table, the lady with dark hair noticed us after 10 minutes. She brought us a menu and asked what we would like to drink? This drink order took her a whopping 20 minutes to bring it to us. When she brought it, we ordered food. After 45 minutes, we still haven't received the ordered food, so we asked another waitress, this time a blonde one, how is it possible that we still haven't ordered the food? I note that the table with the guests who came after us were already almost finished eating at that time. The lady apologized and said that her colleague had already gone to get food and that she would be with us shortly. Unfortunately, even after another 10 minutes, we did not get our food. I asked if it seemed normal to them and I requested a book of wishes and complaints this time from the third serving lady. Meanwhile, our lunch was brought to us after 1 hour of ordering. Some pieces of meat (pork liver) unfortunately could not even be cut with a knife. When we finished eating, the third serving lady came again, whom I asked where she had the book of wishes and complaints? We were told they had no such thing. After that, the manager probably came to us and apologized for the problem. She offered to give us the whole order for free as an apology, which was nice, but this apology did nothing to change our disappointment with the behavior of the wait staff. We will never have lunch at this restaurant again. Food drinks: Long waiting time Service: 1 Location: 1