Rolls Grill - Pompano Beach

We went to this place because it had rolled ice n our last experience with rolled ice was amazing. When we reached the place, it was a little hard to find as the plate said reels and grills and on cards it says rolled ice. We entered and the lady was not very happy to see us and still she was patient while we looked through the menu. By the way, the menu was a printed paper stick on the payment counter without prices and some flavors were written in them with a pen. Nevertheless, we have made an order n it in the price n asked us to pay. We paid and got out of the way. She started to prepare the rolls and she didn't do anything in them. The rolls did not taste like the taste we ordered. We asked for sauce and toppings. She literally has 1/2 or 1/4. a spoon of blows and a very small amount of whipped cream as if they were paid for these things out of their own pocket and just wanted to remove the checklist. There was no one but us in the store, so I don't know why the rush and we were there good before closing. That was my worst experience.

We've been here once before they move out of the plaza with the DMV and the service and ice cream was amazing. I'll try to keep it short. All I'm gonna say is the asian female who answered my phone call before we arrived to the place was rude. Got there around 6pm. The place didn't even have the open sign on and inside the location it was dark (like as if the lights weren't even on? . I'm not kidding, you would really think they were closed, but the door opened when we walked up. There was only an asian female sitting down on her phone for like another 2 mins before getting up once we entered. No greeting or anything, just a dead face that clearly shows she doesn't wanna be here. Her attitude was so obviously nasty while we were trying to pay that I just asked her to refund us so we can leave. I honestly had to just get out of there before I would explode because of how she spoke to me and my cousins the whole time. I can't imagine how the ice cream would turn out if we decided to stay and let her make it. She needs to fix her attitude or find a job she actually likes.

This place didn 't have any prices listed, flavors nor toppings. The Asian lady that took my order was very rude and seemed not to friendly. It was my first time there and she acted like everyone should know when they walk through the door what they serve. Some items wasn 't even in stock. I got in the car and drove off as I started eating the ice cream there was hair in it . I called the place immediately and the lady didn 't even say hello she answered YES . I explained I found hair in my ice cream and she replied THATS WEIRD . I was very upset with her response and she told me to come next week and we will discuss it. Like really lady! The place needs to shut down until they have all their equipment together and more staff. They lady needs to check her attitude or find another job if shes unhappy. I will not be returning. It 's called rolls and grill and didn 't even have anything to offer off the grill.

I just discovered this place. New experience. It was 4 of us. The woman at the counter looked so unhappy. Also, there was no menu with prices, no info on what?s included in each item, no list of sauces, or list of toppings. It honestly looked like there were not ready to be open. It?s called Rolls and Grills but this place didn?t offer items on the grill. AND, as we were eating, two of us found hair!!!! Of course we had already left, so we called and explained the situation. She told us to call back next week!!! She didn?t even apologize. We definitely won?t be back. I think they need to close, get the place together, then try again. And maybe have someone else at the front counter. She was not very welcoming.

Amazing!! First time having rolled ice cream and was so pleasantly surprised the major of the flavors are vegan. In fact, the majority of their toppings and sauces are vegan too! We got the green tea with mango and mango sauce and the sweetness complimented the green tea so well. Also got my absolute favorite Taro with fruity pebbles. Only complaint is wish there were more vegan food options like vegan chicken and waffles or vegan sliders would be nice. Jackie the manager is very accommodating, knowledgeable, and friendly! She rocks. This is definitely our new ice cream date spot!