Wayback Burgers - Pottstown

Burgers were amazing. Better than five guys I feel, but the price you pay for Fritten is not worth the amount you get

Just ordered from here ² ? ²² and honestly, this place is terrible. Wife and I got 2 Burgers and fries to share. The burgers go so far back in time, they lost any kind of spice or salts. I got 1 soggy leaf of lettuce on my Burger. The patties were gray and mushy. Fries came soggy and undersalted. Would rather go to Burger King or Wendy 's. I don 't recommend anything, yet. They will stay @2 stars until things change or something tastes better there.

Staff was quick, friendly and helpful. Burgers, tots and onion rings were fine. The milkshake was not. Chocolate milkshakes should be made with chocolate ice cream... Not vanilla ice cream with chocolate syrup. Do yourself a favor and skip the milkshake. It's not worth the money. Frozen lie in a cup.

A respectable double cheeseburger. Burgers needed some salt and pepper kinda bland and a minute longer on the grill. Good size for the price. Place was fairly clean.

Had this been my first experience with a Jake?s way back I can assure you I would never return. I placed an order for my family this evening and ordered 5 burgers. One of the burgers was lacking all toppings and any sauce it was an impossible melt with mushrooms, and believe it or not without the aioli this plant based burger is absolutely inedible). We also ordered a way back classic with mushrooms that also did not have any mushrooms on it. We understand times are difficult and keeping stock is challenging but to just omit an ordered topping without so much as a heads up is pretty terrible customer service. The French fries received were cold and soggy the order was picked up on time), and the chili on the chili fries we wanted to give them a chance) was absolutely repulsive. I didn?t necessarily want to leave a huge public review about how awful our experience was, but the corporate website for feedback is absolutely unusable you can?t submit your feedback).McDonalds would have been less of a disappointment, at least I expect barely edible. We will have to rethink our pick for burger night in the future. Editing my review to emphasize the website to submit feedback which was posted in response to my review) is UNUSABLE. It doesn?t not allow you to select pa locations and will not allow you to submit feedback?