Cups Espresso Cafe Poulsbo

My boyfriend and I came here yesterday on Easter and the barista seemed a little inconvenienced when we walked in. There just wasn’t much of a welcoming atmosphere going on. I proceeded to order two white chocolate americanos w/cream. One hot and one iced. The barista had asked me repeat what flavor I wanted in the coffees again, no big deal. The iced one came out first and it had regular mocha in it, as did my boyfriends. His drink tasted almost burnt. We only asked for the iced drink to be remade with white chocolate because it was obvious this person was training and we felt a bit bad. When they remade it a second time the white chocolate powder wasn’t mixed correctly with the shots so there was chunks floating around in my drink, and nearly all the ice was melted so it was kinda just room temperature. I was a little bit shocked that none of the other three employees there were helping/supervising them make drinks. Both drinks were pretty undrinkable, so I don’t think I would come back. Overall it was just a super weird experience.

In my opinion, this place rivals Starbucks. I like going here when I get the chance. They give you a free piece of chocolate with your drink. The staff is always friendly and I love the atmosphere here. It’s worth the stop when you visit the historical downtown Poulsbo to stop by. It’s located across from Sluys BakeryThis is like the classic Starbucks before that giant coffee shop added their drive thru.This place also sells ice cream and accepts contactless pay

The barista was friendly, but unfortunately the coffees we got were not good. I got a iced espresso drink and the ice was almost completely melted so it was really watered down without much flavor. It just taste like my drink had sat out for hours, which is not a good taste.

Ordered an espresso and 4 coffees and left a tip. Only server took multiple orders after and proceeded to scoop all orders after our order, FOURTEEN ICE CREAMS to be exact, prior to making coffees. And then took another order before making the freaking coffees. Unbelievable and worst customer service you can possibly provide. A few coffees took 31 minutes to get. Do yourself a favor and choose any of the other coffee options in town.

Nice little cafeWe had the turkey club sandwich.... the onions were stronger than I like. But once I removed those it was really good..