Vasilios Pizza - Providence

I absolutely love the food at Vasilios but unfortunately they NEVER get orders right. Even thought I ordered at 2am I immediately addressed the issue and was promised a call back that same day at 10:30am. After no call and three days worth of repeated attempts to contact Vasilios I finally spoke to the owner and was offered 10% off my NEXT order. Thanks but no thanks, they've lost a loyal customer and A LOT of business.

I been a costumer for few years now, but lately my pizza either comes late or is cold. I placed an order for large Hawaiian pizza and after 1hour 47 minutes I had to call three times to ask for ETA. On my last call I asked them to canceled my order. The person on the phone apologized and said to keep the pizza the would refund my money back. I told him I no longer wanted the pizza since I knew it would arrived cold. I was told not to worry the I would not be charged and 2 days later I saw a charge on my debit card. I called but the manager wasn't in I was told he would reach out but never did. I see having a loyal customer means nothing to this business.

Where else are you going to get pizza at 3:30 AM on a Wednesday morning? Absolutely nasty. Unfermented dough that sits like a brick in your stomach. Amateur hour pizza with the cheapest ingredients. Frozen grocery store pizza is higher quality. Dough was barely leavened. Avoid unless you're drunk and desperate after hours. We picked it up, so the pizza was hot. No excuse. It's all profits for them as they sling low grade dog food.

Once again another bad delivery. Food arrived well over the estimated time. Driver pulls my food off the back floor of the car because his car is full of people. Pizza is beyond cold and the 2l liter of soda (that sat atop the pizza the entire ride) smashed the top of the pizza and in turn was no longer cold. But it 's alright the pizza still taste good . To end it all the driver asked me to sign the slip and ya know any tip you wanna put would be good too Used to be my favorite pizza but it 's just gone downhill. Won 't order here anymore.

Ordered from here last night, and it was delivered with 2 pieces missing! Lol how does that even happen. Grubhub refunded me.