Starbucks - Puyallup

This is a whole article ... not a review. I am saddened.I visited a Starbucks today day after dropping off my kids at the State Fair. As I approached the entrance, my attention was drawn to an elderly homeless woman. Compassion always wells up within me when I see someone in need. Let me describe her: an elderly white lady who appeared to be around 80 years old. She was hobbling around with a cart that seemed to serve as both her possessions and a makeshift walker. The absence of her two front teeth was noticeable, and it was clear she had seen her share of hardships.Upon entering the store, I noticed a Puyallup Police Officer approaching the area. Out of courtesy, I held the door open for the young officer before proceeding inside. To my astonishment, a person who seemed to be the Store Manager came out and gestured towards the elderly woman. It became evident that the police had been called on the old woman! The situation unfolded as the officer confronted the old woman (who was on the public sidewalk), mentioning something along the lines of, Haven 't they told you not to be around here? This interaction took place while she was already outside on the public sidewalk. Another burly officer arrived, and they spent about 5 or more minutes shooing her away. I am glad she was not arrested. I was stunned.What unfolded next deeply saddened me. The young women working in the store seemed to revel in the situation, expressing their satisfaction that the police had shooed her away. I overheard their remarks, including phrases like, I 'm glad she 's gone. While I understand concerns about loitering or squatting, I firmly believe that every person deserves to be treated with dignity and respect. Witnessing this scene left me troubled and disturbed.I had initially intended to purchase something for myself, but after witnessing the treatment of the elderly woman, my heart couldn 't bear it. I decided to buy her a sandwich. Upon leaving the store, I handed her the sandwich and expressed that the store staff and the authorities hadn 't been very kind to her. She is old, and poor. Why humiliate her? This entire experience left me feeling a deep sense of sorrow for her and disheartened by the attitude of the Starbucks manager and the store employees. Starbucks, isn 't a haven of luxury. It just sells food, drinks, and miscellaneous items. Why would this aged woman be a threat.During my brief conversation with the homeless woman, I could see the vulnerability in her eyes and feel the weight of her age. I wondered about her life story, how she had ended up in such a challenging situation. Despite the uncertainty, we shared a heartfelt conversation, and I offered her a hug, which seemed to bring her some comfort.Starbucks should embody values of compassion and understanding. It perplexes me why the employees at this particular store appeared to lack empathy and compassion. I won 't go there again.These events resonate with teachings:Proverbs 14:31 reminds us that treating the poor with contempt shows disregard for their Creator, while being kind to those in need is a way to honor God.Proverbs 17:5 emphasizes that mocking the poor reflects contempt for their Creator.Psalm 82:3 calls us to stand up for the vulnerable, including the weak, fatherless, and oppressed.Luke 11:41 encourages generosity towards the less fortunate, indicating that such actions lead to a sense of inner purity.In light of these teachings, it 's important for us to remember that compassion and empathy are integral to how we treat those who are less fortunate.

Went through the drive-thru and received poor customer service from Kenzie. Kenzie was impatient and rude.

I came in at 6:45pm, I didn't realize they closed at 7 pm, but my family needed to go pee, and I was willing to buy stuff but the lady told me they're closed, even though their doors were open and bathrooms were opened too. Overall, meh customer service and I hope they realize, open till 7pm mean people can order at 6.

I wouldn’t even give this store one star worst customer service I have ever received at the Starbucks. The girl who has long hair and wears it in braids and has tattoos is one of the most snottiest girls I have ever received service from. As I was receiving the lack of customer service patiently waiting with my three year old daughter, one girl took the initiative to take my order and make the drink and because of the customer service she said it was on the house the other girl in the braids decided to ask if I still needed to pay for my drink, and I informed her that the girl gave me that drink and she gave me a dirty look, and as I turned around she was shaking her head. I asked for her name and she yelled across the store in front of customers said if you want my name coming, get it, she does not represent Starbucks in the way that they represent themselves. She acted like an immature high school girl.

The service was typical customer service nothing bad at all. But my Venti Iced Caramel Macchiato was just gross tasting and it lacked flavor. It had very little caramel in it, much less than normal and the vanilla flavoring was very weak and it tasted mostly like black coffee and milk. Service: 4/5Drink: 2/5