Flash Back Neighborhood Grille

If it weren't for the manager John this would be a 1-star rating. The order took a long time to get out and after an additional 30 min wait my steak was dry and not fresh as heavy. I spoke to the manager and he demonstrated great customer service, so I deleted my first review and write it. he had the problem, repeated it back to me confirming that he listened and not only nodding his head, he apologised and struck a solution that the steak regained in the right way. That's all I'm asking for or another client. That's the MINIMUM. these dollars on your paychecks come from people so treat customers like people. greet people when they come, follow and etas and thank people when they go. It's easy. UPDATE: After the remaking of the steak, It looks and tastes great!!

Awesome waitress ty again will def go bk food great staff awesome

The staff here is friendly, and the food was delicious and served promptly. I highly recommend the dragon fruit lemonade; it's amazing! Our server, Willie, was outstanding and very knowledgeable about the menu.

We had outstanding service thanks to our server, Luis R, who made the experience exceptional. The beverages were amazing, and I will definitely return to this restaurant.

Nick (Nicholas P) provided exceptional customer service! He was incredibly attentive and well-informed about the menu. He could nearly recite our orders without even glancing at the screen. We were a party of six with about 12 different dishes, and he consistently checked in on us, asking how everything was. As soon as he noticed we were finished, he sat down to take our order at the table. He was very friendly, smiling and joking with us throughout the meal. Our family even danced for him, and he appreciated our fun spirit, saying we made his day. We had a fantastic time as well! Thank you, Nick, and a shout-out to the manager, Willie!