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Bidra med feedbackThe kitchen does not have the food on the menu. I came there weeks ago and was served with stale grilled fish and fried yam covered with sauce. Suffered from stomach upset afterwards. Disappointed
I was shocked to receive a £100 fine days after I visited 805. I had been a regular customer pre-pandemic, and haven't driven to the restaurant in nearly 2 years. Turns out that the car park which used to be free is now chargeable, you have to input the vehicle reg to be granted 30mins free. I imagine that almost all their customers know about this development, but I didn't. I have now called 805 thrice asking to have someone help me inform their landlord that I was at their restaurant on the day, precisely because the appeal procedure stipulated in the letter is inundating for obvious reasons... they explicitly say that if you appeal to us and do not hear back in 28 days, do not assume your appeal has been granted. it is clear that whomever is the landlord is an opportunist looking to maximize profit by making their entire process difficult (even on paper). Speaking to 805 has been of no use. Their staff spent the time explaining to me why I should have seen the signs and letting me know he also receives fines. Terrible and completely unhelpful.
We were walk ins on a early Friday night. It was pleasant clean and bright. There were three tables in use. A family of five and two single gents. Waiter arrived promptly showing us to a table. We asked for recommendations as we’d not eaten Nigerian before. We were very surprised at the lack of knowledge of the menu and lack of help understanding what the food was. We decided and the service was ok thereafter. The food was ok only it would have helped to have had a fish knife to dissect the Monika fish. It needs experienced staff, a little more attention to detail and a little more understanding and it would be a good place to eat.
This restaurant is located in the Oxford Road in Reading, and is beautifully furnished and decorated. Cool looking. The food is west African and is absolutely delicious. It is clearly popular with families from west Africa a good sign. Well worth the visit enjoy the prawns with rice, I did!
Wow wow wow what an experience , I invited a 6 group of friends to go out for a Nigeria meal and what an ordeal it turned into. 1. Meals prices had gone up by an average of £2, however the menus had not been updated to reflect the changes. The increase itself isn 't an issue until you read the point 2 5 below. 2. We ordered an extra starter and that came towards the end of the main meal and was wrong 3. Food orders came out at different times including a wrong order, so some people had finished eating before others had arrived otherwise their food would have been cold. 4. One person 's meal was missed completely and was so upset he told the staff not to bother especially after he heard point 5 5. Egusi soup was bland and my point of reference is that I 'm a regular so I know it could have been much better, there were also complaints about the fried rice being to salty, platain being to dry and rice was cold . We explained this to the Manger/Owner to gave him a chance to try and improve our experience. I said how can I bring people back here or come back if they or I get this experience his response was I do not like being threatened and I will not be able to do anything other than remove the item that you never recieved My point is if you are going to increase your prices to an average of £16 per main we would expect you to also improve the quality of the service and food. The basics of being in the service industry and things in your control, are getting the service and your products right, as customers we can forgive most other issues if this is done right