Pier Vista - Redcar and Cleveland

I have yet to find a better fish and chip shop in Redcar specifically catering to pensioners than this one. The food is always delicious and the staff are consistently polite.

Wouldn't really recommend this to anybody. The chips were hard not like the chips you expect from a fish and chip shop, the gravy was full of lumps obviously just a sort of Bisto gravy but it's harder to make with lumps than without. The batter on the cod was nice but the fish itself was deep fried too long and was somewhat dry.

So I rang them up asked for my money back as the fish was Luke warm and not hot they then said oh there’s not a problem then hung up when I asked about a refund. Shocking customer service

This restaurant is truly dog friendly. We ordered a sausage for our canine companion, which was chopped up, cooled, and served separately. They even brought her a drink. The fish and chips, along with the spam fritter we ordered, were also delicious and the portion sizes were generous.

Visited here 3 days ago for the first and last time. The plusses; Fish and chips was lovely, nice and fresh and hot and a good portion. Didn 't have to wait very long to receive food. It was nice and clean there. The minuses; As the menu clearly displayed that tea was available, i asked for a cup of tea and the man said No hot drinks today, only cold drinks! To which i declined. The first i knew about my meal being ready was a woman behind the counter bawling out loudly Cod and chips, cod and chips! about 3 or 4 times. When i realised that it was my meal that i expected to be brought to the table, but in fact it was evident that i had to go back up to the counter to receive it. Very inconvenient, as my legs aren 't the best and neither is the seating where the 2 seats are wedged together. I had to clamber over the outer seat to get the meal. I cannot believe that i had to go back up to the counter for my meal. No table service, no plate only a box, no knife and fork, but a wooden fork. When I asked the man who took the order, for a proper knife and fork, he replied There isn 't one, if so it would be more expensive! So am I to believe that it costs extra to have a proper knife and fork? When l first arrived it was rather quiet and only 1 man serving, but shortly afterwards it became somewhat busy he called out 3 or 4 members of staff (all women). The noise soon became more like a parrot house at the London zoo, all of them behind the counter were shouting and laughing between themselves in between shouting out each customer 's order as they became available. Also l found the man who served me to be rather abrupt as each time i asked him something he answered as though he was being on the defensive all the time. As the saying goes, If l never visit here again (which l won 't) it will be too soon!