Starbucks - Redmond

Bretul was so awesome I had let her know the frustration of my last drink being overcharged and she fixed it and made my day! She has great customer service! And so friendly!

Smaller but free standing Starbucks as you enter downtown Redmond from the west. Parking and seating can be limited during busy hours. Drive thru. Access from roads is limited you may have to turn around to get into the often congested parking lot; but otherwise a convenient location. Staff are friendly and helpful.Parking: Congested parking lot.

Service is always friendly. Coffee typical and consistently Starbucks. I do have a request for Starbucks management in general... why is there not consistently good addressing on your facilities. I frequent a number of different starbucks and found the addressing horid. Confusing, not where it should be, not clear and sometimes conflicting to that of the ap. The phone ap is awesomeness but please make it easier for the phone ap user to verify they are at the right store location with clear numbering at the entrance. Not side windows that are impossible to see. See my photos and tell me if you can see the address. I have lots of other examples of this at other Starbucks facilities and given how close the stores are to one another the numeric address is very important. Some stores are feet apart like this location and the one inside the neighboring qfc.

The simple things in life that make a single person happy and I just went through this drive-through, and when I got to the window everything was chaotic and I was told at the window that they are out of the items that I ordered so I had to frantically choose new items from the person who was at the window clearly was more worried about his looks than doing his job right. So i just left with some egg bites and a venti Java Chip with no straw. I would have forgotten about the chaos and not cared about the food that they were out of from the time i ordered it in the drive thru to the window, but that one small thing “the missing straw” is what pissed me off especially when im a mile down the road and not turning around for a simple item.

The service was fast and accurate. It's up to the high standard of all other stores. Just don't expect any boundary-pushing or local flavor. Ironically, Starbucks has inspired competitors and expanded the market for prepared coffee, to everyone's benefit.