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Bidra med feedbackClean and accessible space with a good amount of seating. Parking is also not as problematic as the nearby mall. Service is polite and professional. Plating is slow, perhaps a consequence of the level of customization on offer. Food is good, but not great. The counter burger is a tall stack of meat and fries, hard to eat with your hand but certainly filling. Their burger bowls are similarly decent but for some reason more expensive than the burgers. Not good for a quick lunch but it's decent enough if you have an hour plus to spend.
Interestingly, I expected a seat when Hillsdale was open, but it's not a pick-up place. A bit expensive, but tasty, well made and the packaging was great.
Good for lunch when you're in the area. The place was freezing, but and unfortunately that? All I got from the door that got up so fast, we thought it would break when it opened and hit the wall.
At first I tried the counter in Saudi Arabia, and it was good. Once I found her here in the Bay Area, one of my favorite spots will be to go. Their avenues with drinks, burgers, pommes give them a step up any other Burger restaurant.
Visit #1 The burgers and the wait staff were amazing....we need to try the impossible burger next time! Update, 5/16, visit #2 I came back with a friend when I was back in town and the wait staff was terribly rude. Our food took quite a while to come out, they forgot our appetizer, and the waitress was one of the worst I have had in years. She was passive agressive, dropped our menus on our table and walked off, and seemed irritated the entire time. The cheese was only warm and seemed like it came out of a package from the local grocery store. The meat on the impossible burger was pretty good, but that was about it. If you have an alternative, I would choose a local venue if you can rather than coming here.