Osmow's - Richmond Hill

The customer service at this restaurant is top-notch. The woman helping me was friendly and attentive, and they provided exactly what I was looking for. The food was perfectly cooked and delicious. The atmosphere was great and the restaurant had a fantastic vibe. I will definitely be returning soon! Special shoutout to the best shawarma servers, especially the girl with glasses who served me.

The fries are still lacking in seasoning, slightly stale and not crispy, just like they were three years ago.

The lamb shawarma wrap was delicious. Although it was a bit long and thick, it was filled with a generous amount of flavorful lamb. The sauces and toppings were also tasty.

Ordered online, it said my food would be ready for pickup in roughly 40 minutes. When I got the text it was ready and went to go pick it up, I was told it would be ready in “15 ish minutes” (an hour after I ordered).My mild wrap was so hot my tongue went numb, both items were missing ingredients, the fries were ice cold and it was missing the dipping sauces I ordered. Poor service, bad food. Would not recommend at all

Horrible service! Food look put together terribly, then he over detached my food right in front of my face and then took a spoon and emptied the sauce out? DONT WASTE YOUR TIME