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Bidra med feedbackThey wait 3 hours and were missing things. spent £50 and got a bag of prawn crackers free lol. plus the smallest portions they have ever seen and no tastes.
So telephoned and presumed an order was said that it was at least 90 minutes for delivery a phone call was received by takeaway exactly 90 minutes later say it would be at least another 90 minutes total time wasted, pampered...our evening they do not use such a bad schoddy customer service scandal
Has been taken over by new owners, food takes forever to come and the girl who answers the phone is rude to say the least. Food is no better, just eat gave us credit for the poor customer service we had after nearly two hours...no food had come. Like I said avoid and there are plenty of other much nicer Chinese take outs
We used to order regularly but when it was taken over by new people the food was not good. We did however, after a few weeks of not ordering decide to order tonight. Never again! We ordered a straw mushroom dish but it had been...made with English mushrooms. Hubby said he enjoyed it though. We also ordered soft noodles which were really salty and salt and pepper chicken wings. Whilst they should be salty they were over salty. The prawn toast had a funny taste and was like cardboard. We ordered for delivery at 19:15 but it arrived at 18:30. I don't mind 10 minutes early but not 45 minutes. Had we not paid by card I would have refused the delivery. I telephoned to complain but I don't think they understood that 45 minutes early and the wrong order was not too acceptable. They did offer to refund for the mushroom dish but I said all we wanted was the order being delivered at the right time and the right dishes delivered. We won't be ordering again. It's a shame because they used to be so good.
Doesnt seem to be a lot on here about this place ! we have been using it for about 4 years and it is consistently good food , not the cheapest but see some of the reviews on just eat and you will see its...great food !