Kfc - Rochester

This location is careless. I paid for chicken that has been sitting in the warmer like practically all day. Always check freshness before leaving this location

Their chicken is horrible! It left a greasy film on the roof of my mouth never again! KFC fell off in the '90s.

My lunch was a disappointment. I spent $25 on an order through Grub Hub, which included a 5-piece tender combo and 2 extra biscuits. However, when I received my order, there was no drink, no sauce, and the chicken and biscuits were so stale and dry that they were inedible. Thankfully, I managed to get a refund from Grub Hub, but I will never order from this restaurant again. I regret not spending a bit more on Popeye's instead.

The restaurant wasn't crowded, and the service was quick and friendly. The staff were great, and I really enjoyed the chicken.

Absolutely horrible experience! I ordered 5 Nashville Hot chicken pieces, but what I received were 5 pitiful little bits of chicken. I also ordered mashed potatoes and gravy, but instead, I got coleslaw. Avoid this location! I did speak with customer service, and they refunded my money.