Tropical Smoothie Cafe - Feedback

I've never given a one star before, but I was extremely disappointed with the way the drive thru staff behaved. We tried reaching out to management about our co...

Accidentally ordered from the wrong location but was only 5 minutes further of a commute from work so didn't cancel... wish I had and ordered from my regular TS...

Terrible customer service. If an employee is that unhappy to where they are completely snarky and flat out rude in the drive thru why wouldn’t management step i...

It’s rare that I leave a 1-Star review but I know how good other TSC locations are and this one is brutal. Walked up to the counter to order, wasn’t greeted by...

Oh man, love the food but honestly I don't really want to come here anymore because the customer service is consistantly terrible. I can only assume the girls t...

Ordered a smoothie that has no banane in the ingredients as I am allergic. this smoothie came with bananas that I could taste immediately and then it had confir...

Went there once, asked the clerk what they recommended as the sweetet item, and they said the Beach Bum was a good option for that. It was OK, but just OK. The...

They are never open on time I just sat for 20mins and no one will answer you to take your order and you can see people inside working..and at 7pm drive through...

This is really disappointing. Waiting for your order and the girl cleaning her fingers on the garbage can and keeps going making smoothies and repeat. use paper...

This location never misses. We went today and it was clearly overwhelmingly busy. The female drive thru worker (sorry we didn't grab your name) was crushing it...

Terribly managed, and don?t care about their employees. I saw the owner or manager talking down to a worker like a kid and made her cry and he didn?t seem to ca...

Ordered a smoothie that does not have banana in the ingredients as I am allergic. This smoothie came with banana which I could taste immediately and then had it...

The smoothie was delicious! However, waiting 40 minutes with only four cars in front of me is absurd. Plus, they forgot the straw.

I ordered a smoothie at 12:14 PM, and it is now 12:38 PM. Seven people have been served their orders ahead of us.

I've tried this restaurant a few times, and unfortunately, it's been terrible every time! When you order online, they require you to go through DoorDash, and if...