Phoenix - Rochford

This was the worst Chinese food I have ever had. The delivery arrived a couple of hours after I ordered it and it seemed like it had been sitting there since I placed the order. For example, the spare ribs sauce had leaked to the bottom of the container. All of the dishes were dry, lukewarm, flavorless, and lacking seasoning. The meat was dry and tough, making it impossible to eat. I ended up throwing everything away because it was completely inedible. This was an expensive lesson that cost me £21.

We used to use another Rayleigh Chinese Takeaway but felt that the quality had declined. Phoenix were recommended to us and wow, what a difference! They always remember us when we order which is lovely. And their food is excellent quality! Highly recommended.

I have used Phoenix chinese for the last 6 years and not once had the food been cold, wrong or not delicious. I can’t recommend highly enough. I do wish they’d take a card over the phone though. Would be really helpful.

Very disappointed was told an hour but waited 2 two and half hours for a delivery, everytime we rang to find out where it was was told another 20 minutes, in the end they stopped answering the phone to us, food turned up cold and tasteless, been a loyal customer for years, will go elsewhere from now on, plenty of other Chinese takeaways that will value our custom

Used to be our favourite but after latest very disappointing experience we shall go elsewhere. Ribs tough with sauce not very tasty. Chicken balls dry. Chop suey tasteless with tough meat.