Tower Kitchen - Rockford

This is the Bar/Restaurant located on the top 12th floor of the Embassy Suites downtown in Rockford. Nobody takes your order- you are given a menu of what they serve, you order your drinks from the Bar, and either sit inside or walk out onto the Rooftop Open Deck. I 've never stayed here so I can 't comment on the Rooms, or what service is provided if you stay. Lowest price on the menu was 15.00- I honestly wasn 't impressed with the menu all. The same applies to the Menu of the entrance level. Open concept of the Rooftop Deck is quite nice, various Firepits placed along w/comfortable outdoor furniture 2 sit on, if you prefer an outside table ? They are adjacent to the entrance onto the Rooftop Deck. It 's quite large. The pic of the stairs is in here because the 11th floor open lounge area allows ppl to switch between the 12th &11th outdoor Rooftop Decks. On the 11th level it 's a bit more private, not as large but still very nice to sit and enjoy. Glass of Wine is 9.00, bottle of Beer is 6.50. Believe their draft Beer is the same price. We decided to eat from the Restaurant located on the Entry level of the building. Again, not impressed with the selection of items, what did impress me was the portion sz of whatever you do order. You will definitely walk away w/a take home container. Unfortunately my Breaded Pork on a Brioche bun was overcooked. My friends salad looked delicious and I believe 3 ppl could 've eaten from that salad and been satisfied. It 's a great place to go to relax, look down the City and beyond. There aren 't any Sun shades, sails, or Patio Umbrellas so keep in mind if your there during a Sunny Day? Don 't 4get your sunglasses and sunscreen. As for the menu choices asking what I 'd recommend? I only saw 2 of the 16+ items that are listed.Expect to pay .50 more for your Beer and 1.00 more for glass of Wine in the ground level Restaurant. I 'll also say there was nobody to greet you as you enter the Restaurant to seat U, we approached the Bartender whom after we asked if we could be seated for dinner looked at us and asked Where did you get your drinks from? Apparently he wasn 't aware or was I can 't say- that we were told we could take our drinks downstairs to have in the main Restaurant. Tad odd but I understood when I realized the price difference between the Tower bar and Main level Restaurant. The Bartender was our Waitstaff. He wasn 't pleasant, we both felt we 'd been admonished. He seated us. Turned away w/o a word. After 5-8min ? He returned to take our order which was a shock 2 us both because he was suddenly very cordial. Just saying. I 'd recommend hanging out up there- I 'm sure it 's nice during the night as well. We were there on a Thursday early evening around 4pm. Hardly anyone there. Great place to hang out and relax.

Terrible customer service for an in room take out order. Would recommend ordering directly from the wait staff. Ultimately had to ask for a refund and order from uber eats. ? Thanks Melissa for the mediocre experience.Sincerely a weary traveler!

Outstanding restaurant, but the food is average at best! I ordered the Nashville chicken sandwich, and it was so overcooked that I had a hard time eating it.

The presentation of the food was lovely, and that is about it. While the food was good, it didn't wow. The burger was a little overcooked, and the fries and chips were over seasoned. The drink, on the other hand, was excellent. The service was also very nice. What helps this restaurant the most is the ambiance. It is a nice place to go and relax.

Absolute best service! Daniele was our waitress and I wouldn’t want another. She was so kind, honest and fun! We went up to the bar after our meal and April was our bartender and she was just as great! Great conversation, food and drinks. We are 4 hours away froHome, and felt at home. Highly highly recommend!