Popeyes Louisiana Kitchen - Rome

Outrageously bad service. I can understand incompetence or apathy, but it almost feels like malice. Complete contempt for their customers. It is clear that this location is not managed. In the future I will go across the street to the golden arches or even drive 15 minutes further across town to the other Popeye's location because it would still be quicker than languishing in this uncaring drive thru that you cannot escape.

The girl who took my order had no idea what she was doing. Told my order was 15 or so then I got to the window and added a drink then my price was 10 or so turns out she had changed my order from a combo to 2 fries and 2 drinks. So I started over with my whole order and it rang up 17 or so which sounded about right. Asked to go around and wait. Brought my order out and they brought out 2 fries. It was a mess. I just went in, got my money back and paid for the 2 drinks

I have been to this location quite a few times since their opening, but have to say that this most recent experience was extremely lackluster. Normally, I'm greeted by smiling faces warm personalities. On my most recent visit, I can say that had this been my initial experience, I would never return. I waited at the counter for an unusual period of time. Long was the wait before there was even an acknowledgement of my presence. I understand people get busy, but a simple,

They served the order wrong twice, as if they could care less. The staff had their own music blaring in the back, louder than the corporate music and it wasn 't something everybody would want to hear. Also staff were hollering to each other and laughing very loud instead of in a reasonable volume. If I based my recommendation to others on Saturday 's trip I would say Don 't go there.

I refuse to go back to this Popeyes until this one guy doesn?t work their anymore. No reason why I shouldn?t want to go to a restaurant because I know if I do I have to deal with an employee doing the most and me being uncomfortable . He whispered ?****? to my sister.. gets the orders drinks wrong after asking you your order 3 times. My chicken sandwich wasn?t done in the middle. A hot mess! I made a mistake and ate here again. My food was old and nasty. Everything was