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Bidra med feedbackI had the white donuts not long. I stopped buying a dozen sorts of donuts this morning when I was told they didn't have no donuts. no donut manufacturer and does not know when they will have donuts. So a sign to the door. Don't let me stand inline to get on the counter to say no donuts. I lost time. I loved dunkin since I remember the east coast. that's the biggest farewell. I'll stop here last time.
This is probably the second best dunkin here in sacramento, drinks are usually quite good, but they had their days left out a few times. The best consistent dunkin I was in the environment of the Sac area is far away in elk grove.
Came in on a good day and the cashier and server were nice (but it's not the case all the time). There was quite a wait though because they were handling both in store and to go at the same time.
I like to give businesses the benefit of the doubt, especially in today's world, but this location is horrible. I order from Dunkin 1-2x a week as a treat for my kids. I can tell you my order has NEVER fully been made correctly. They don't read the receipt or the details on the receipt, they just give you whatever. I understand making mistakes here and there, but they really need to train their staff to pay attention to the order they are making!
Today I went with my sister and in the rule we get immediate answer with our online orders, but this time was absolutely terrible. we would call a woman right in front of us and ask her to leave our drinks that we could see on the counter. she would look at us and turn around without saying anything. my sister went to the manager and asked him to give us our drinks and we have nothing. I understand they're busy, but it's not that hard to give us two drinks before our eyes. not to mention many others employed noticed that we wait and ask for help and we have nothing. That was ridiculous. I understand if we were rude, but we waited patiently until it was ridiculous and we had to say something. thank you dunkin!