Fortune Garden - Round Rock

I ordered shrimp fried rice spicy with, extra white onions, green onions, and bean sprouts. My order took about 5 minutes and it was out. I get home to eat and I am crunching down on raw white onions and bean sprouts. Not a good taste in fried rice. I suspect that the cook just threw in the vegetables and stirred them up in the rice without cooking them by themselves. I called to let them know and the manager said that since I am complaining she is going to give me a 10% discount the next time I come in and to not order white onions in my rice, since I do not like the way that they cook it. I told her to keep your 10% because I will never order from your restaurant again. The nerve of people. She didn’t apologize or take my complaint seriously. She just dismissed my complaint as if she has delt with me before. Customers are the ones keeping your restaurant open, without us, you would have no business!!! All I ask is to take my complaint with some consideration.

Had lunch today with family. Everything was really fresh and tasted great. This is authentic Chinese food, judging from what I've had anyway. We were pleased to find a new stop when we go to Round Rock.

I’ve gone to fortune garden many times however today will be my last time going to this location. First of all a lady came to check on how my boyfriend and I’s food was and I said “good like always” with a smile on my face and she just said “mmhmm” rolled her eyes and walked away. I understand that people can have a bad day but this is a pretty normal interaction with the people at this restaurant. What was even worse to see was that the man who is normally there greeted the table next to us with a smile, asking them how they are, and being so nice to them. Even giving them refills on their drinks when my boyfriend’s water was empty almost half the time we were there and he didn’t refill our drinks ever. He constantly passed by our table and did not provide the same service to us like the other tables. My boyfriend and I were very upset and he chose not to tip them due to the horrible service and the man grabbed his card from his hand aggressively nodded his head and did not allow my boyfriend to pay. This is beyond not okay. Last time coming here and telling all my friends this crazy story so they don’t go here.

Not sure what’s going but my last two orders have been very disappointing. The meat dish is super bland and the rice is overcooked and also flavorless. For some reason the food taste better at the Georgetown location.

We had dinner tonight and the food was great. Had generals Taos chicken? (I think that’s what’s called husband liked it, my daughter had the orange chicken and I had a Vietnamese dish with grilled pork, egg meatloaf, fried egg and veggies (can’t remember the name . Everything was good and it arrived within 5-minutes. Oh I also had the steamed dumplings, some crunchy pastry with crab inside, and wonton soup!! As you can see it was a lot of food! We took 3 boxes home. Large portions for sure!! Will be back