Whataburger - Ruston

The service is absolutely terrible. I feel like they?ll eventually go under without stepping up their speed at getting orders out. Food is great, but waiting in the drive through line for 45 minutes to an hour is ridiculous. Not to mention the linewasn?t even full. Get some speed and service like Chick Fil A and this establishment will go places.

Place is fine but it is incredibly slow. Not sure how it can take over 30 minutes to make 2 burgers but somehow they managed it. It's almost like they intentionally work at being as slow as possible.

The food was amazing, and the staff were incredibly friendly and professional. They even came to our table, took our cups to the drink machine, and brought us refills! When was the last time you experienced that in a fast food restaurant? It’s a fantastic place, and we’ll definitely be returning!

The food is really great, but I've noticed that everyone seems to take forever to serve. They all appear to be quite slow, and this has been the case since I was a little girl.

This was our first time at a Whataburger. We are on a long drive and needed a quick stop. The staff was amazing and friendly — greeting everyone and asking how the day was going. Even the manager engaged with us and every single person in the restaurant. If I were looking for work, I’d want to work here — all the employees seemed to be happy and working well together. The food was delicious — I enjoyed a jalapeño cheeseburger and my husband was very impressed with his cheeseburger. My husband also really enjoyed the fries and that says something — he can be very picky about his fries will complain when they aren’t served hot (they were very hot) or aren’t tasty (he loved them). We will definitely eat at another Whataburger!