Taco Bell - Sacramento

Just ordered here through drive through. I ordered 2 7 layer veggie burritos but instead I got 2 7 layer nacho fries. Went in to ask for the right order and they gave me attitude and the manager yelled at the coworkers calling them names. Very toxicsounding workplace. Not only did they give me attitude but they just packed the 7 layer fries into tortillas and called it that.There were no veggies in the burrito and it was mostly nacho fries. Like who does that? I ordered this because I wanted what Iordered. I can?t believe I paid money for a fry filled burrito instead of the healthier veggie burrito I asked for.

I only use the drive-thru. I have never been inside. Sometimes the drive thru is slower than typical taco bell locations IMO. super slow around the noon lunch hour. because of this notable slowness I downgraded to 4 stars. otherwise so far they havealways gotten my order correct and I can tell they my food was made to order.

The woman who served me and a few other customers was exceptional. She assisted everyone who approached the counter. As someone from out of state, I've encountered Taco Bells that made me want to walk out, but this location was impressively clean.

I ordered three tacos, and they were all less than half full, even with the lettuce. The grilled cheese burrito was disappointing too; I had nearly finished it after just three bites and found that almost half of the cheese was gone. I don't want to judge the effort that goes into making the food, but even for Taco Bell, this was pretty disappointing. The low prices were the only reason I rated it higher than two stars.

The staff tends to stand around and take their time, and they can be quite unfriendly when you need assistance. Overall, the customer service is terrible. They really need to consider replacing the entire team with new employees as soon as possible.