Smash Burger - Saint Charles

I've driven by this restaurant a million times. It's never busy. Tonight I gave it a try. I ordered a single cheeseburger and a vanilla shake. The burger was small in my opinion, though I do prefer a larger bun to burger ratio when I eat a cheeseburger. Good flavor. No crispy edges that I love. It actually tasted like the burgers I make at home with steak seasoning. No condiments, neither did I request any. I guess you only get what you ask for. I was tempted to try the shoestring fries, but went with a milkshake instead. The shake tasted like a run-of-the-mill vanilla shake. I was the only customer besides the two boys in front of me who obviously knew the cashier. I might return for lunch sometime. The two items were $12.40 and Im still hungry. No wonder business is slow. Ps there is a Tesla docking station in the parking lot.

The worker said he wouldn't make my shake because it would take too long. Also, the menu inside the restaurant was different than the one online.

Our company voted to have Smashburger catered for our monthly employee lunch. Not only did they arrive 30 minutes earlier than they were supposed to, making our food cold, but they also forgot a big part of our order. They called and said they would deliver it in 10 minutes and they showed up an hour later after lunch was over. This is horrible service and I won't be ordering from here again. I definitely don't recommend using Smashburger to cater for your event.

Two burgers, one black bean. Sweet potato fries. Tots, Brussels sprouts, drinks. Monday at 2pm. We are middle aged. Good value. Great service. Fantastic Brussels sprouts (still have nutrition left in them not charred like other restaurants! The booths and tables were okay. Just looks worn down. We suggest it as a stop in St Charles instead of your standard fast food.

This place is awesome the hamburgers are the best. I had the mushroom Swiss and talk about yummy. My guest had the double bacon which he loved to. Service was a little faster this time so that was nice. The place was also a bit cleaner so that made the meal more enjoyable. We have eaten here a few times and every time the food has been really good. The gentleman at the register is pleasant and friendly. We will definitely come back because the hamburgers are the best and the smash fries are very tasty. This is my opinion give it a try and make your own opinion.