Poki One N Half - San Diego

I enjoyed a delicious poke bowl that featured three different proteins. The rice was excellent, and I found the overall value to be quite good. The price was reasonable for what we received. Overall, it was a pleasant experience.

The staff was quite unfriendly and lacked warmth. The food was decent, but it didn't feel as fresh compared to other locations.

Avoid ordering online if you want to receive exactly what you ordered instead of whatever the chef chooses to give you. About half the time we've placed an online order, we end up with the wrong base. We've also experienced missing sauce multiple times and sometimes received random toppings. This issue happened to us again today.

LAST TUESDAY, JUNE 13, 2023, MY WIFE AND I WENT TO ORDER, AS ALWAYS, THE SERVICE WAS REALLY VERY BAD, YOUR MANAGER TIM TRUONG WANTED TO CHARGE ME FOR COMPLETING MY PLATE WHICH WAS LEFT INCOMPLETE AT THAT TIME. WE LIKE THEIR FOOD BUT I WILL NOT PAY SO MUCH MONEY AGAIN FOR THE BAD TREATMENT THAT A MANAGER CAN GIVE YOU.

If I could give this store a negative I would. They didn’t listen to anything I put on my order (I also called to confirm) prepared my bowl however they chose. The employees are very rude and DO NOT BELONG SERVING THE PUBLIC!! I waisted $20.00 on a bowl I didn’t order or enjoy. If your franchise wants to stay in business I highly suggest you start from scratch with this locations! Ordered a large bowl with greens and a side of rice instead got less than half a medium bowl w no greens and all rice. I was unable to eat it because my body doesn’t digest rice (rice was not for me). I will be disputing the charge on my card and I will continue to write a review EVERY SINGLE DAY until I get my refund and something is done at the store level to ensure all others who visit this establishment don’t deal w the same rude inadequate behavior/experience as I have. Large greens bowl missing all the greens less than half full for $20.00. Clean up your establishment before you allow your non loyal employees to loose it for you! FYI the order only doesn’t allow you to select all greens as the base that is why I called in once my order was placed as well as included it in my notes and was reassured that she was going to prepare it correctly. NOT! If you can’t get your job right at Poke One N Half then maybe you need to start w some basic job training with an bonus course on listening and common sense. DO NOT WAISTE YOUR TIME AND MONEY HERE!!