Firehouse Subs - Santa Ana

Had the honey ham, which came easily roasted with Swiss and honey mustard for the perfect combination of flavors. I'm back.

This place is much better than target's tustin. The only reason for four stars instead of five is that they never have the hot sauces I love, like Endorphin Eile and crazy dog 357. You always have these hot sauces. The Italian sub is my favorite. Update, they have actually received a supply of hot sauces and they have endorphin icy hot sauce now. So I upgrade my four stars to five stars. This review may be amended at any time.

The restaurant is situated at the corner of 17th Street and Tustin Avenue, right next to the Coffee Bean, and offers plenty of parking. Don't expect quick service, as good food takes time to prepare, especially when it comes to delicious sandwiches. I visited last Saturday at 11 a.m., and I paid $14.41 for a medium Smoked Turkey Breast Combo, which came with a drink and a bag of chips. The sandwich was excellent and quite filling. While the customer service could use some improvement—an awkward atmosphere can arise when the staff seems troubled (there was a training session going on with a very nice girl, though)—the restaurant itself was clean and well-organized, with outdoor seating available.

The food is always good, but the staff was very rude to customers and it took a long time to receive my sub.

The staff were exceptionally nice and very helpful. They had a friendly demeanor, even though the restaurant was busy due to a T-Mobile Tuesdays promotion. The service provided was excellent. I will definitely return!