O Colmo - Santana

Very friendly service, huge and many dining rooms. food qualities are not high. good for family with small kids

Este restaurante tem uma procura enorme dada a proximidade a um dos pontos turísticos mais procurados da ilha. Os pratos regionais são o ponto forte, mas como estava muita gente e tínhamos apenas 1 hora para almoço, fugimos desse tipo de prato e optamos por algo mais rápido: Hamburguer em Bolo do Caco. A carne em si era boa, mas dentro do normal. Já o Bolo do Caco, foi do melhor que comemos na ilha. A dose é muito generosa e custou apenas 5,50 cada. Almoçamos 2 adultos e uma criança por menos De 20€.

Stayed at the hotel, didn't eat at the restaurant. Breakfast (from hotel) is great. Dining options seem more expensive than other pla lces in Santana offering the same dishes

This review is for both the restaurant and hotel. Of the 10 hotels I stayed in during my Caminho Real 23 hike around the island of Madeira, I have to say that this is one of my least favourite. The reception in the evening was helpful with weather information as I was there during a bad storm period. The morning staff is somehow disappointing (maybe it 's partly because till now after 7 days in different hotel premises in Madeira, I was spoilt by the good service and less helpful/ unwilling to assist. There was going to be a storm and it rained heavily in the morning so I made enquiries about transport to avoid walking in the rain (local knows best? , i.e. all the way to Machico. Apart from the fact that the shuttle bus does not run in bad weather, he was rather reluctant to say more. I had the impression I was wasting his time. When I asked him about the picnic (instead of breakfast made to order the evening before, he just said a no, we don 't have it . Maybe he was just having a bad day. In the end I managed to get the bus information from the girl in the breakfast room, who was really helpful. The room seems to have been recently renovated the bed is huge and there 's a balcony. The lobby, as I remember it, was dark and less welcoming and still full of Christmas decorations in mid January. Breakfast is simple. I think the hotel has seen its better days, judging by the recommendation stickers on the front door. If you 're a fan of Santana 's typical thatched houses, the hotel/restaurant even has one of its own (to attract tourists? . I 've heard so much about Santana and for me it 's more of a tourist trap with its typical thatched houses, the town sounds much more charming as it is the only thing I can recommend Santana, is the good access to the mountain peaks from there. Dinner at the hotel was good and of good value there were rooms of empty tables, but the staff are very accommodating and friendly. I had the grill octopus with huge portion of sides (just look at the picture! the sweet potatoes and potatoes were delicious. Sadly maybe because I wasn 't a fan of octopus, but it 's just so so.

Fast and polite service, affordable. Very good food.