Subway - Saraland

1. Restaurant was dirty and workers did not meet Alabama state requirements for food handling. Long pointy nails, hair down outside of hat.2. Service as awful Meth mouth the lady who initiated my order became very put out and visible ticked off when I asked for a salad. She didnt tell me what kind they have. I didnt know any sub can be a salad. There are no signs. I only know from prior visits to other Subway Restaurants that they indeed do have a chopped salad. The tall African American woman next to her who was handed off my order began complaining in regard to me being told that they could make a salad. She was muttering to meth mouth about the bowls, and from now on tell them no we dont do salads.3. Tables are sticky, and soft drink area is dirty.4. Hopefully Jersey Mikes, and Firehouse eventually puts this place out of business. poor quality food and poor attitudes are why I will not be back.

Worst subway I’ve been to, got my entire order wrong from the bread to the sauces. Asked for extra pickles she put no pickles on it… I explained to her my order was completely wrong, she had an attitude the entire time making it. I asked if I could pay for extra pickles she said the policy is “2 pickles per side of the sandwich”. Been to multiple subways and never had them say this. Take the extra time and find a different location. Never been to a subway with this terrible of service. Called the manager and nothing was solved by that either. Completely incompetent employees.

Yeah the black lady with the pixie cut was very rude. I came in and ordered a 6 inch build your own, and when she’s asking me about my sandwich she throws her hands up like I’m the one that’s bothering her. I’m the customer treat me like one, and not like I’m the one that’s bothering you. Girl if your not happy working there then find you another job, it’s a choice to show up, you’re the one that chose to work there.

Today I picked up an order for our local firehouse and had one of the best experiences in friendly special customer service from this manager and her workers. There was a very minor delay with order but is insignificant because I had time but most importantly she went the extra to make sure my expectations were exceeded. Hoping that they and others will see that all is not lost!

I recently visited Subway and had an absolutely fantastic experience. From the moment I walked in, I was greeted by friendly staff who were eager to help me. A'Leria was the one to serve me and she was very sweet and helpful. The sandwich she made for me was the best sandwich I had from there in a long time.