L'escale - Schull

I'm not one to read a review let alone even write a review but my god was this the most ignorant man I ever met in my life. He is running a business but treats his customers like dogs. I'm not in the boating community I was only passing trade with my family, I was friendly with him but he treated me like a pig, when I called him up on his manners (after I got my average food) he just shrugged. Would never darken the door again and would highly advise to stay away. Manners maketh the man, it costs no time, money nor effort. And if he charges €50 for a burger and fish and chips with scallops then he may find himself looking for work elsewhere someday. Stay away,I had to relog into an old account just to have this say!!!

This is a fish restaurant. The fish is good.....everything else isn't. Go back to basics.....serve good quality fish with a nice fresh salad and you won't fail. Nobody wants to eat stodgy batter, and bad quality chips. On the positive side, the owner is a character.....think Basil from Fawlty Towers!!!

Recent visit there , Beside the grumpy owner or manager not sure which he was, food was good but expensive. But in this day and age it is ridiculous that they only take cash , so I had to go back up to the ATM on the Main Street!!!!!!!!!! Not doing themselves any favours….

Super pier views from picnic seating area outside. The two main people taking orders and serving behind the counter were sour, rude, both had very poor customer service skills. Food is over priced and the chips and pizza's are very poor we got plastic boxes of small crisps over fried bits called chips. Will avoid this place nxt time I'm in Schull. Reckon with a little effort this place could be a great!!

A regular visitor to schull. I have eaten in L’escale dozens of times because of its great location and convenience. Consistently I have personally observed and experienced on many occasions rude, obnoxious and unacceptable behaviour from the man at the till whom I believe is the owner. This destroys the customer experience in what is a quaint dining experience for families in a great location. My personal example this year was, no greeting, sullen demeanour, change being flung down on counter, and witnessing someone being sold wine without enough requested glasses and being verbally abused and sent elsewhere in the restaurant to the pancake counter to queue again. Generally food is pretty good if a little overpriced. Insisting on cash only particularly in a COVID environment is just crazy. Maybe a tax angle ? But sending people up town to queue at the only ATM is a very poor customer experience. Please L’Escale get a new front of house Manager and treat your many customers correctly.