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Bidra med feedbackI must be on a streak of bad experiences lately and I truly hate complaining. We live in the south, tea is a staple. But, this is the third time I've visited this particular Zaxby's and each time NO TEA. In fact, they were out of a number of things, including condiments and .today the chicken was dry and overcooked. The sad part is that the restaurant was nearly empty which makes it quiet, but a Zaxby's is normally bustling at this hour.
I've never had an order be right here, including replacements.
Food was inedible. Chicken was dry and tough, fries tasted like yesterday 's refried...drink was nothing but carbonated water and color. Oh and if you ask for extra anything they charge you for it even though you just paid $40 nearly for two meals. Will NOT be back! Service was topped off with the you 're inconveniencing me attitude.
They were fast I'd say food was served up in under 3 minutes. They do NOT have milkshakes! The bun on my chicken Signature Sandwich was cold, as if right out of the fridge. The fried chicken breast in it was getting hard, as if it had been cooked hours before, and drying in a warmer since. It had a smidge of good Zaxby's sauce underneath. The Fries were better The Coke was good, although it's dispenser was stingy with ice.
Never got food...Went through the drive thru and the person on the speaker after three times of me repeating my order, she was still unable to get it right over her laughing with everyone around her inside.Completely unprofessional service...They seemed unfazed when I told them to forget it since they couldn't pay attention enough to do their job.May give them a future opportunity to improve on this but, definitely not impressed with their service.
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