Starbucks - Seminole

Edin was very helpful in helping me place my Smoothie King order today

Empty inside the store midday but workers were busy so must?ve been full of mobile orders or busy drive thru (didn?t look it). I felt I didn?t wait too long but I got a very simple drink- iced chai tea latte and many more drinks were going out before mine. An employee did apologize for the wait. Drink was fine but very very full of ice.

Manage was extremely rude. I showed her my bogo coupon that was on my starbucks app that specifically read show your barista this . It had no barcode and her response was I don 't know what you want me to do there is no barcode. I explained it was on the app and when I clicked on it, it just said to show barista to get bogo. She said we 're not running any promotions right now and, you need to look more into it as If she is not the manager or an employee and that it is my job to figure out how to run the special shown on my starbucks app. I asked for someone else to help me and her response was I 'm the manager and I 'm helping you as best as I can . Won 't be returning and she most definitely is a poor choice for a managerial position. Horrible service.

Very polite and helpful staff always a pleasure coming in to this place I visited about 3 to 4 times a week

Today I used the mobile app and for some reason I was directed to the Bay Pines location in my mobile order. I paid and didn?t notice. When I went to the drive thru to pick up my order they asked, are you sure you ordered at this location. I said, let me check. Sure enough I ordered at the wrong location. The Barista stated they?ve been having problems all day with the app after the power went out for 45 minutes and not worry about it. She still fulfilled my order and didn?t double charge me. Thank you!!!