28 HuBin Road Grand Hyatt Hangzhou

I was disappointed with my recent experience at this restaurant. The food didn't taste as good as it had in the past and the service was subpar. They lazily poured water into already full cups to save on service. Several of my favorite dishes were sold out, even though we arrived at a reasonable time (6:45pm). Usually we finish all of our dishes, but this time we didn't. I hope that my next visit will be more enjoyable and not as disappointing.

I was disappointed with my experience this time at the restaurant. The food was not as good as it had been in previous visits, and the service was terrible. They filled up our water cups all the way so they wouldn't have to come back and refill them. Some of my favorite dishes were sold out, even though it was only 6:45pm. Usually we finish all our dishes, but this time we didn't. I hope they can improve for my next visit so I won't be disappointed again.

I was disappointed this time! The food did not meet my expectations compared to previous visits. The service was subpar; they simply filled up my water glass and did not provide attentive service. Some of my favorite dishes were already sold out, despite it being an early dinner time at 6:45pm. We usually finish our dishes, but not this time. I hope my next visit will be more satisfying and not disappointing.

It’s disappointed this time! The food was not good as before. The service was terrible, they just poured the water in full cup so they could do less service. Some of my favorite dishes sold out, actually our dinner time is not too late, only We usually finished the dishes but not this time. Hopefully not disappointing if I come next time