Flame Brazilian Steakhouse – Grand Casino And Resort

Love the flame. it has become one of our favorite places. amazing!

We always love going to Flame. It is delicious and we will go back.

Very good as usual. But it was my wife’s birthday and nothing from them. Not sure why they ask. Usually a birthday girl gets a special or free desert. I can see no singing in a nice restaurant but not even a Happy Birthday. There was a 65 person party making a lot of noise but that did not bother us. Also have a gift card we don’t remember how much was on it. And computers are new and could not use it. If it is worth anything we are being charged $2 a day for something they have already profited off of. I never saw a gift card that they take the money back from you if you don’t use it soon enough. They take $2 a month until it is gone and leave you with nothing for something you or a loved one paid cash for. Still love the food but very disappointed in their policies about what I would consider customer service and appreciation.

Food was okay. Definitely changed the quality of the food since I was there last. Also the cook over cooked my fried shrimp so it was hard as a rock and dry. Wait staff had no idea that they are on open table. Management needs to get a clue and train their staff to cook and not just stand around talking to each other. Bad habits for a restaurant.

We have been going to the grill for years. Right now we are trying items on the new menu. So far its hit and miss. The meat, frankly has little flavor and I dont mean salt. I am not that particular but the chef needs to impart more time on flavor. I will continue to try more items because it is so close to my house. The chips and salsa continues to be awesome! Good luck and thanks.