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Bidra med feedbackThis truly made my Day ... i havent been here in over 4 yrs and was not disapointed ! The Customer Service , food and drinks the New GM is Def keeping them above Standards ..
We came here on a Friday night before a concert at the Fillmore. We were seated immediately and was surprised as the restaurant was pretty empty at 6pm. I ended up getting the Ultimate Shrimp feast where you select 3 kinds of shrimp and then can get additional selections afterwards. The food was ok, not great but good. The service staff were nice but we were a group of 5 and seemed that when they brought the cheddar biscuits out it was only enough for one per person and they never brought more out again. Some others got the fish and chips special for $15.99 and were not happy as the fish was overcooked and only had one filet, seemed like it should have had two for that price and other restaurants always seem to serve two filets for the similar price. Doubt we will come back due to the just ok food.
The waitress Yanci is amazing, If you want superb service and to be treated Royale besure you go to her table. You might be asking as to why only gave the service a 3 here's the reasonIs a co-worker Paul, It's horrible the worst.. Not sure as to why he's even working Jake in an environment of which where he has the service customers. Understood it was close to closing however refusing to serve a customer is uncalled for. And what's worse is he had a verbal argument with another co-worker just seat just sit away from me arguing as to why he's not going to service my table Is that really stinksHowever Yanci save the day, Spoke to Dwayne as well the manager on duty. Informed him what transpired this evening just to make sure he understands and that he can correct Paul
Service was very slow despite not being crowded. server was very pushy about asking me to download the app/join the rewards program despite me saying no twice, looking shocked or flabbergasted when i continued to deny the offer. (i wouldn’t fault her for it considering she probably gets pressured to do that. manager was very apologetic about my food experience (detailed below and did not make me pay for the cheesecake.a new lobster flatbread is advertised, but its just the lobster pizza from before. drink prices are not disclosed which is a red flag. the lobster dip was quite good, but the pizza was very dry, and the cheesecake had shards of ice in it from being frozen or having frozen components and was only barely edible by mashing it all up into a gross sludge i couldn’t bring myself to finish.this particular location used to be much better than it currently is.
McDonald's hamburgers are getting smaller and smaller, right?
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