Jimmy John's - Sioux City

The food was consistently delicious and served incredibly quickly! They even provided some slices of speck as a sandwich wrapped for my service dog!

The Italian nightclub experience was disappointing. My dish arrived without provolone cheese and was overloaded with salad and tomatoes. Since my mother is allergic to tomatoes, she specifically requested no tomatoes. When we asked for a replacement, they insisted on taking back the sandwich my mother had already touched in order to exchange it. We decided not to order anything else after that. I wish I could rate this place lower than 1 star.

If there was an option for zero stars, I would have chosen it. This was the most impersonal dining experience I've ever had. The staff could greatly benefit from some customer service training. Additionally, it was nearly impossible to have a conversation over the awful music playing in the background. We definitely will not be returning. Management should visit Chick-fil-A to see how their employees, who are trained to warmly welcome customers, conduct themselves.

I Ask for store delivery while sitting in my auto in front of their store because I have some mobility issues.They said I need to use their app for door delivery ?Very confusing ordering from the app, because I like my sandwich without onions, or tomatoes..., gave up went to McDonald's. This store needs a drive through window.I use their app at other locations with drive up windows with no n problems!

Food was good. Customer service experience was below expectation. Maybe it is the new norm to not even greet a customer when you approach the register... but I won't accept that as a reason. Is it also normal for employees to stand at the register and just scroll on their phones? No more trying to even hide it? Just don't care to go somewhere where I feel like an inconvenience. Still gets 3 because I like the food.