Joe Donut - Skokie

Got an 'old fashioned ' cake donut with vanilla icing today. YUM! I went one time on a Monday and they were closed, thought they had gone out of business, because there is nothing posted on the door stating that they are closed Mondays.

I was shopping in Old Orchard, went to several shops where no one would acknowledge me. I was thinking how terrible customer service has gotten…….ENTER Joe Donut…..Cola greeted me instantly after walking in, he was able to speak confidently about his product and did so while looking me in the eye and being pleasant! Absolutely wonderful service!! Great job, Cola!

Very rude customer service, I decided to give them another try because my previous experience was similar to this one, I felt rushed, I was still deciding on donuts when the cashier asked if that was all and then as I was asking for my toppings for my yogurt she repeatedly gives me my total and waiting for me to pay (as if I can stretch my arm to simultaneously pay and order topping on my yogurt) I was still telling the other employee what toppings I wanted and I am not even in front of the register, and no they weren't even busy, I was the only the customer they were taking care of. I will not be coming here again!

The donuts were horrible it tasted 7 days old and the Boston cream had no cream and the peanut butter jelly tasted like oil. A sprinkle donut was dry as a bone! I had to go and have a very strong coffee just to get the taste of oil out of my mouth... Old donuts... Awful and expensive... Dunkin donuts is much better...thumbs ?

I had their German chocolate donut. It was delicious. Hopefully they have next time, when I am there. A definite try y’all