Zoup! - South Euclid

Me and a coworker were excited to try this out for a healthy lunch option. The old man working was so rude towards us and the other customers in line ahead of us that we walked out before even ordering. If you hate selling soup so much get a new job old man! Service: 1

Didn’t get to try the food. Showed up at 6PM. Only one kind of soup. They are open until 8PM. 6PM is prime dinner time. How can they not have soup? In particular chicken pot pie- they indicated it is one of their hottest sellers. Service: 1 Atmosphere: 1

Came in before closing time, limited soups (only 3), NO sandwiches and NO salads. NO willingness to work. LAZY and RUDE service. I won't order order from them and would NOT recommend anyone this place! Service: 1

Ordered online, when I showed up at the time I was told it would be done, the restaurant was empty. The employee didn't start my food. She made my food and I was happy although I had to wait, until I tried it. The food was cold. Soup was ice cold. (no I didn't order a cold soup) My sandwich was more like a mayo sandwich explosion. What happened to Zoup? Everything used to be good. Sad that my food sucked and the place seemed to suck now too.

The employees at this location continuously act as if they have no interest in helping customers. This is the third or fourth instance of being treated poorly and we will NOT be coming back. We placed an order online only to show up at the designated time to find out nothing was ready, all because they were out of rice for a grain bowl. Why do we bother filling out contact information if they don't use it? Couldn't someone have called or emailed to let us know? Or at least had everything else ready so we could make a quick decision and then go? It's not like it was busy in there. Instead we had to wait 15 minutes for them to make the whole order and just leave out the brown rice. They acted completely bothered by our presence and certainly didn't hurry one bit to prepare our order. There was no attempt to make up for this inconvenience either. One employee apologized to the other though for not having woken up until 11:30. How special. With having only been awake for 10 minutes by the time we got there he obviously wasn't at the top of his game. I would suggest finding employees that actually want to work or you're going to continue losing customers.