Three Brooks - South Gloucestershire

I visited with my friend for a chat over a meal. Unfortunately the pub was very crowded and noisy so from that point of view it wasn't a good venue to catch up. On arrival there was no one available to welcome us to the restaurant side of the pub so we weren't sure what to do. Having said that, when we found staff members to help us they were friendly, approachable and helpful. In particular, the staff went out of their way to assist my friend with menu choices given that she has food allergies. The bar was very busy so it was a little difficult to order food and drinks initially. However, when we managed to get to the till, the staff were again approachable and helpful. The food was good. Dietary restrictions: My friend is gluten free and dairy free and the staff were able to assist her with information and advice about menu choices

All perfect Parking: Just enter reg number on screen as you enter Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

Birthday meal highly recommended... Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5

Unfortunately it's a bad review. I booked a table for five 2 weeks prior (table booked for Sunday 5th November 4pm), unfortunately on arrival we were told that the kitchen was slightly behind and our table wasn't ready for us. No big problem, lucky the two people sat on our table were very pleasant and moved so we could have our table (thank you). We sat down looked at the menu, then went to order on the app. The app was telling us that there wasn't any roast dinners left, or burgers. We asked member of staff and they said that this was correct. It would have been nice to have been told when we turned up that they had ran out of the main thing we'd gone there for, rather than moving two people to another table, seating us, then us getting up and walking out 5 minutes later. Overall pretty poor. The staff were polite and I understand it's not their fault and these things happen but surely management must foresee Sundays being busy for roast dinners?

Price per person: £10–20 Food: 3 Service: 4 Atmosphere: 4 Parking space: Somewhat difficult to find parking Parking options: Free parking lot