The Bakehouse - South Lakeland

I don’t usually write reviews but after my experience with the bake house I felt compelled too. Their customer service is one of the worst in ever experienced. We were NOT greeted when we walked in. I tried to make eye contact a few times with the staff smile, this was not reciprocated. The staff just look you up and down, make minimal effort to make you feel comfortable. It’s such a shame because the food is beautiful but I honestly felt uncomfortable and like I was an outsider. It was awful. It felt like a VERY bitchy atmosphere I honestly felt so uncomfortable. I couldn’t wait to just get out of there. Even at the till I tried to make conversation , was hoping my first impression was a misunderstanding. IT CLEARLY WAS NOT. It’s basic etiquette to be polite and kind. It felt like it was an effort for the staff here they don’t care about their customers. The manager came and took my plate without even asking if I had finished (which was the final straw for me) I was still eating but taking a minute. I felt too uncomfortable to say I wasn’t done so just let her take it! It’s such a shame as I am here every weekend would have liked to have visited regularly. The truth is though customer service is very important to me! As a business owner myself, I would never want my team to behave the way these people do! I wont be giving them my money again.

This place was recommended to us by our Airbnb host, and after reading the (good) reviews, we decided to stop for brunch on our last day in The Lakes. Whole place looks generally quite run down; flaking paint on ceilings and walls, cobwebs, plants that are struggling to survive etc. We were shown to a table after a short wait, and told to order at the till. Menu was short, expensive and complicated, consisting of several ‘trendy’ dishes with ingredients you’re unlikely to have heard of. After ordering two dishes and drinks, we sat and waited. We were served our hot drinks in glasses, which were then impossible to pick up. We then watched as the chef from the kitchen stood outside and smoked a cigarette right next to the window. Lovely smell of smoke wafting through as we failed to sip our drinks Food arrived and it was pretty tasteless. Very heavy and just a mix of supposedly fashionable ingredients. We ate and left disappointed a whole £35 lighter. Service was nothing to write home about, very brief and minimal. Ignore the good reviews and avoid.

All home made cakes/bread. Ate here everyday this week for breakfast. Good quality food, excellent staff and more than accommodating with dogs (we have 3). The cinnamon buns were amazing and my partner bought two on the last day to take away with him in addiction to the one he had for breakfast. If you’re in the area I would definitely recommend visiting this little gem.

Called in here on our way into the lake. It’s a bit of a hidden Gem that does high quality food, freshly prepared.

Absolutely brilliant food with big portions , tasty cakes that left you wanting more. Reasonably priced and great staff, would recommend to everyone.