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Bidra med feedbackWe were warmly greeted upon arrival, and it was lovely to feel their genuine happiness to see us. The menu and the photos of the dishes looked incredibly appetizing. While the prices are a bit on the higher side, isn’t everything expensive these days? When my order arrived, I was not disappointed; everything tasted wonderful. Overall, I had a great experience! I would definitely return, as long as my budget allows.
Eating here is so good! I ordered the disgusting suppe for my children and the bloodworst soup for me. I had no Korean food so good in so long! it reminded me that I had eaten the mother and pop shops in Korea. even the personal consists of jummas. in restaurant there are signs with a picture of eating with Korean and English descriptions below. it was really nostalgic for me to eat here. the service was not super great, but I can overlook the service in any restaurant as long as it is not too terrible if the food is really good. I am definitiw back. also the prices are a bit high for what they get and what they could get in other Korean restaurants, but eating is so good that I am ready to pay it.
The service was disappointing. Before making the payment, I checked the bill and discovered an extra charge for a tip I wasn't aware of (a 20% gratuity). The elderly lady who served us gave us a stern look, and the other lady, who brought our water, was quite rude. Overall, it was not a pleasant experience.
That was the worst Korean restaurant I've ever been to. When we arrived, they handed us the menu without saying a word. After waiting for 15 minutes, we had to go to the counter to place our order ourselves. The food was subpar and overpriced, and it was way too salty! A kimchi pancake for $17? No one bothered to check on us during our visit. I’m giving it 1 star for a reason!
TL;DR the “bad customer service” reviews hold as much water as a pasta strainer and the servers are always courteous as long as you treat them with respect. The food is high quality, hearty and fairly priced and can feed you for a couple days if you get a large portion. I’ve been here quite a few times and the food is always top quality and comes in small but hearty servings if you’re not getting a hot pot or bbq. They’re short staffed as of now so it takes a little bit longer to be served than normal depending on when you visit but that’s in no way their fault. The people saying they had “bad customer service” are most definitely racist, one of them said that the “bad service” was because their server simply didn’t seem to speak much English and the other was because they threw a fit over a “gross looking” ingredient in their kimchi jjigae which was likely just a weird looking piece of kimchi… I have been served by the waiter described in the latter post and she is nothing short of sweet and kind. If you’re kind to the servers they will be kind to you as well. I HIGHLY recommend this place, the prices are very fair for what you get and the hot pots are delicious and can last you a couple days if you get one for just yourself. The food is high quality and the atmosphere is great. The attached image is their goat stew, which is my favourite dish at the restaurant!!