Firehouse Subs Southaven

Great food and great service! Love getting the New York steamer

They have the best sandwiches and customer service is excellent.

I really don’t enjoy leaving negative reviews, but I seem to have the worst luck when it comes to ordering food. I always double-check my bags when I pick them up, and more often than not, something is missing or there’s something included that I specifically asked to have left out. It's incredibly disappointing to pay $30 for two meals and have them be incorrect. Oh, and when I called to address the issue, there was no apology or explanation given.

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I really appreciate Hook-n-Ladder. The staff is warm and efficient. They offer tasty sandwiches at reasonable prices, especially considering that a portion of the proceeds supports firefighters.