Tomasso Trattoria - Southborough

This used to be a very good restaurant. House made pasta, big menu, real chef in charge. Now it off the shelf easy stuff , no specials, what the heck is their version of carbonara, weary staff, smelly restroom. To top it of, the owner has a hard to see line on your bill called Service Charge. This goes to him not the staff, and I bet 90% of diners don’t notice it on their bill Sneaky! Tired place, no fun. Hate to get tricked on the bill above all! Service: Dine in

I met a friend at Tomaso's for dinner last night and was really horrified by our experience. We had to flag down the waiter to ask for water, place our drink order, order our appetizer and to order our meals. The appetizers were delicious and were served within a normal amount of time. After talking for awhile and seeing that the diners next to us , who arrived after us were done with their meal , we realized it had been a full 35 minutes since we had ordered our meals. We couldn't find our waiter so I asked another server if she could find out about our food which she did immediately. The waiter delivered our meals without acknowledging that we had waited for a long time. The food was awful, the risotto tasted like a chemical that my friend and I couldn't identify but it was inedible. The chicken marsala had no sauce and not one mushroom. I believe what happened is the server neglected to put in our order so the kitchen staff put together something as quick as possible. We didn't send back our meals but certainly didn't eat them either. We flagged down the waiter, paid and left. I've never had a worse restaurant experience.

After a long drive, we ordered takeout from Tomasso Trattoria. We thought we’d give a local restaurant a try again after not eating there in a while. The pizza was only ok. Overcooked and cold. The cheese was barely melted. The broken noodle lasagne was also lukewarm at best. We were very unhappy, needless to say, and we called the restaurant to let them know. The person answering the phone, Katherine, was not accommodating or understanding in the least. She was rude and dismissive and stated that she would have the manager return our call. We have yet to receive a call from Tomassos. I am not convinced that she even gave the manager the message since she was so rude to us. This is a local restaurant for us. We want to support the businesses in Southborough, but with service and food like this it’s not easy. I would like to think that the powers that be at this restaurant read their reviews and want to make things right. I do not have a lot of confidence that is the case. We do not recommend. Kathleen Morreale Oregon Road, Southborough

Not a bad for lunch Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

We were very disappointed with some of our dinners. I ordered the Veal Marsala. My veal was too salty, and totally dry. It had no Marsala sauce, and no Marsala flavor. The pasta had a bit of sauce, and all of the Marsala flavor was concentrated just in the mushrooms. It was as if they had cooked the veal separately and thrown it on the plate. My brother in law had a similar experience with the Chicken Marsala. My sister had a decent meal, except that her rice was ice cold (not room temperature), as if they took it out of the fridge and threw it on the plate. It took a very long time to get it reheated. The other 3 dinners were OK, with no complaints.