R&r Bbq - Spanish Fork

This location appears to only have teenagers working, who do not care about the cleanliness of the restaurant. Tables are not wiped down, the floor is dirty and sticky. The food was barely lukewarm, and they all just stand around talking and goofing off. (Which is kind of understandable, they are teenagers, but I feel like when there are customers at the counter or in line/waiting for food, they should be more professional. I read the reviews after I came here, which was a mistake. Always read reviews beforehand, and it looks like automated generic responses saying they passed the info to the team and to please reach out, knowing no one will actually reach out. But they need to work on cleaning up when they have free time so it doesn’t look like they don’t clean at all. Managers definitely need to make sure their employees/staff are keeping on top of cleaning up.

Unfortunately they were out of everything we wanted. Not prepared for Friday night crowds and seemed like they overwhelmed with a line of 6 people with open tables in the lobby. Great food!

Editing my review(was 5 stars). This location has gone way down hill. Cold food, burned food, dirty establishment, rarely do the meals arrive at the same time. Lots of staff turnover, and kids goofing around. Nobody seems to care. The last 6-9 months it has been drastic. Not sure if it is the change in management, but this location is rarely busy, even on a weekend.

I had 2300 points and I redeemed 20.00 worth to pay for my 2 peach coblors and 2 orders of hush puppies. I ordered through the app and payed but when I went to pick them up they told me they were out of peach cobbler. I told them I didn't want the order and they were supposed to refund. My CC the 11.00 and make sure my points were put back on. This happened 5nights ago and nothing has been done. We love their food but this was a kick in the teeth and we felt like our points should still be returned and they have our CC info from the app. If they fix this I will fix my review.Tonya Green

Work near here and come all the time. Haven't had a bad experience yet!