Paisano's - Springfield

I'm relatively new to the area and was in search of my go-to pizza. Well I found it at Paisano's!! I should have started here after having some very unsatisfactory pies from other places. (Read my review for Vocelli's). I got the New York style crust and I'm looking forward to trying the other menu options in the future. Even though I got delivery, 5 stars were given in Atmosphere as a shout-out to represent the Customer Service that was given to me. I botched my order most likely by not reading the menu correctly and they graciously made it right anyway. Very impressive and worth ten stars right there! As of yesterday, I am now a dedicated Paisano's patron and I thank the manager and staff at this location for being so awesome! Hey Corporate, did you catch this? Service: Delivery Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

The food is great, but DO NOT order online. I ordered last Friday night online and set it for 7PM. I figured over an hour to make it should be fine. Well I was wrong. I showed up and was told it was not ready and probably would not be ready for another hour. Thank you for wasting my time. You need to have a way to stop online ordering if you are that busy. This was completely unacceptable. DO NOT order online from here. Price per person: $20–30 Food: 4 Service: 1 Atmosphere: 1

Have ordered from the pizza shop for a couple years now with no issues. Ordered tonight, waited over an hour, then called to see if there was an issue. Waited on hold for 10 minutes, hung up and called back. Was hung up on 3x. The shop can see the address when popping up called a 5th time and was told the order was on its way. That was 15 minutes ago I live .75 miles from the shop. Food arrived cold. Will not be ordering from this shop again. Food: 1 Service: 1

BEST PIZZERIA IN ALEXANDRIA VA. ABSOLUTELY DELICIOUS. Food: 5 Service: 5 Atmosphere: 5

Staff was exceptional friendly. Not much seating but there was room for us. Food was excellent. Reasonable prices. Great choice just picking a place of maps! Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking options: Free parking lot