Burger King - St. Gallen

Two years ago, I could confidently say that this place was ok. Today, however, I can say that it will be my last visit. tldr: got orders wrong with increased frequency, bad quality, no improvement I can only forgive getting my order wrong so many times. I can forgive giving me chicken wings instead of my chicken strips. But I cannot forgive the attempt to short change me a drink, 4 nuggets and a packet of fries I paid for. I am tired of having to return to the counter more frequently to show them my receipt and tell them what they got wrong everytime I visit. I ordered 3 different take away menu today. The nugget that I was served today in the first menu was rock hard and the chicken wing that I only noticed that I was given instead of a second nugget set that they served in the same sachet, tasted rotten with heavy spices trying to hide the fact that it was no longer good. And the third set of nuggets and fries was missing. The large amount of tissues in the bag really scewd my sight and led to deception of what was not there. This time, I've really lost trust. Only that one African guy actually did his job well. His food was fast and tasty. It was so fast that my order was ready within 10 minutes. As someone who used to work in fast food, his speed was impressive, and the taste was bonus. His fries were crispy... I haven't seen him around in a while. So, now I have been only getting half soggy fries the past few months without any improvements and longer waiting time for poorer quality. I can forgive one off texture soggy fries once awhile, but to be served such horrible quality consistently is not something I will tolerate anymore. I really do not recommend this Burger King to anyone. If you're looking for a meal with equivalent price but better quality, I suggest you head to Migros restaurant nearby.

You should undeniably find out about this before the customer.

The food is a matter of taste but the service is not that good. My colleague wanted to order 2 menus from the little pieces of paper that are usually in the newspaper and then got angry because it was still more expensive than usual, so he only got 1 menu and I had to Explain to him that something like that shouldn't be allowed and that he would rather leave it out in the future and won't go there anymore.

Leider wirklich eine Katastrophe. Von A-Z. Unfreundlich, langsam, frech, faul, uninteressiertes Pesonal…. Das Essen ist meist okay aber es fehlt ungelogen JEDESMAL etwas wenn ich mit meinen Kollegen Essen bestelle, zum mitnehmen meist ärgerlich, beim da essen ist es ja nicht so schlimm aber trotzdem speziell…. Eismaschiene zu 90% „defekt“ und ich gehe min. 1x pro Woche für Eis dahin (ich liebe dieses Eis einfach, entsprechend ist meine Enttäuschung riesig wenn jedesmal die Antwort „gibts nix glace ciao“ kommt.. Bin ansonsten nicht so mit Bewertungen etc aber irgendwann reichts auch…

Super team sehr freundliche Personal und perfect organisiert... Saubere Restaurant. Frische Essen .... Das beste in ganze werde .